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FAQ — Knead Therapy Bakery
Knead Therapy Bakery

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Ordering
You can place an order anytime — our shop is always open. We ship every Tuesday and Friday, so order by Monday for Tuesday shipping or by Thursday for Friday shipping. Stock can sell out so order early to be safe. Head to the shop page to see what’s available.
Head to our shop page and pick your items. You can also browse our pre-built gift boxes if you want everything added to your cart in one click. Easy.
We love a special request. We just need 24–48 hours notice and we’ll do our absolute best to make it happen — no promises, but we’ll try. Text us at (860) 337-2714 and let’s figure it out together.
Text us at (860) 337-2714 and we’ll see what we can do. No guarantees but we always try.
Pickup & Delivery
We ship to all 50 states. We also offer local pickup in Connecticut by request — just let us know at checkout or text us at (860) 337-2714. We’ll also be making appearances at farmers markets and festivals throughout Connecticut — follow us on Instagram to stay updated on where we’ll be next.
Pickup is available by request for Connecticut customers. Text us at (860) 337-2714 after placing your order and we’ll coordinate a time and location that works for you. We also appear at farmers markets and festivals throughout Connecticut — follow us on Instagram to see where we’ll be.
Yes — we ship to all 50 states via 2-day delivery. Orders ship every Tuesday and Friday. Order by Monday for Tuesday shipping, or by Thursday for Friday shipping.

Shipping rates:
Orders under $60 → $15 flat rate
Orders $60–$100 → $10 flat rate
Orders over $100 → Free

Note that bread, Delusions of Grandeur pastry, and The Good Cry cake are local pickup only and do not ship.
The Products
Yes. Everything is made fresh in small batches. No preservatives, no fillers, no shortcuts. That’s why we do limited drops instead of keeping a permanent inventory — freshness is non-negotiable.
Cookies start at 4 for $20. You can mix and match any flavors. Brownies are sold in pairs. Breads and cakes are individual items. Browse the full menu to see all options and pricing.
Our products are made in a kitchen that handles common allergens including gluten, dairy, eggs, tree nuts, and soy. We are not a certified allergen-free facility. If you have a severe allergy, please text us before ordering at (860) 337-2714.
Cookies stay fresh for 3–5 days at room temperature in an airtight container, or up to 2 weeks frozen. Bread is best within 2–3 days or frozen for longer storage. Brownies and bars keep well for 4–5 days. Everything is better warm — just saying.
Gift Boxes
Each gift box is curated for a specific situation — the breakup, the new mom, the layoff, the just because. Click any box on our Gift Boxes page and everything is automatically added to your cart. One click. No hunting through the menu.
Yes — head to the shop page and pick exactly what you want. Mix cookies, brownies, bread, whatever feels right. Minimum 4 cookies for $20.
Yes — text us at (860) 337-2714 after placing your order and let us know what you’d like the note to say. We’ll include it with the box.
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